FAQs

Here are a few commonly asked questions.  If you need further assistance, please contact us by phone at 800-954-0140 or email us at info@bedfordfallsusa.com.

Q?

What is your mailing address?

A.

Our mailing address is :

Bedford Falls Book Fairs
2801 Spring Forest Road, Suite 103
Raleigh, NC 27616

Q?

How can I contact Bedford Falls?

A.

You can contact us at 800-954-0140 by phone or our website at www.bedfordfallsusa.com.

Q?

What credit cards do you take?

A.

We accept Master Card, Visa, American Express and Discover.

Q?

Do I still need to send in a copy of every credit card receipt?

A.

No. This is one of the many updates we've made to improve service.  Our new system retains all reports so you don't have to print duplicate receipts.

Q?

I have questions about the new payment processing system, can you help me?

A.

Yes, of course!  You may call us with any questions at 800-954-0140 or review these instructions for our Samsung Tablets.

Q?

How are the books displayed for my fair?

A.

Please see the Book Fair Setup page to learn more about our displays.

Q?

Can I take pre-paid orders for items out of stock?

A.

You may take pre-paid orders for all the books at your fair except bargain books.

Q?

Can I send my reorder in via email?

A.

Although we prefer to receive reorders via the tablet payment system, your reorder can be emailed to your account representative or bfbfreorders@gmail.com.

Q?

When can I expect my reorder/resupply shipments?

A.

If you place your reorder by noon, you can expect to receive your reorders with UPS the following school day.